Why Is My Server Missing from the Dashboard?

Why Is My Server Missing from the Dashboard?

If you can’t find your server in the AdviceBot Dashboard, check your Discord account, server permissions, and the server list using the steps below.

1. Check Your Discord Account

The dashboard loads servers associated with the Discord account you signed in with.

If you use multiple accounts:

1. 1Sign out of the AdviceBot dashboard.
2. 2Check which account is signed in on Discord in your browser.
3. 3Sign in to AdviceBot with the account that manages your server.

Confirm that this account is still a member of the server.

2. Check Your Administrator Permission

Your account needs Administrator permission to configure a server through the dashboard.

Manage Server permission allows you to invite AdviceBot, but it doesn’t provide dashboard configuration access.

If you don’t have Administrator permission, ask the server owner to check your access. Servers you can’t manage may appear under No access in the sidebar.

3. Look in the Sidebar

The dashboard homepage shows up to six servers in each server list. If you manage more servers, open the sidebar to find the others.

On smaller screens, open the navigation menu to view the server list.

Your server may be available there even if it isn’t shown on the homepage.

4. Confirm AdviceBot Is in the Server

Open your server in Discord and check its member list for AdviceBot.

If the bot hasn’t been added, or was removed, your server may appear in the dashboard’s Add bot section instead of the list of servers ready to configure.

Use Add bot for that server, complete Discord’s authorization process, and return to the dashboard.

If AdviceBot is already in your server but the dashboard still offers to add it, continue with the refresh and service checks below.

5. Refresh Your Session

After adding AdviceBot, joining a server, or receiving new permissions, the dashboard may need to reload your access.

Try these steps:

1. 1Wait a short moment.
2. 2Refresh the dashboard.
3. 3If the server is still missing, sign out and sign in again.

6. Check for Loading Errors

If the dashboard shows an error loading your servers, try again shortly.

You can also check the AdviceBot Status page for reported service issues. A temporary connection problem may prevent the dashboard from detecting that AdviceBot is in your server.

If you see an explicit access restriction or ban notice, contact support about that notice.

Still Can’t Find Your Server?

Open the support chat on the AdviceBot website and include:

• Your server ID.
• Your Discord user ID.
• Whether AdviceBot is currently in the server.
• Whether your account has Administrator permission.
• A screenshot or the exact error message.

These details help support investigate why your server isn’t available.